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Frequently Asked Questions / Troubleshooting

Q: How do I know when I can listen online? Check this page for the flashing On Air banner. When the banner is displayed, you can listen to the online stream. Also, look for the flashing On Air sign on the KMOO's homepage.
Q: What do I need to listen to the online stream? We recommend Microsoft Media Player 9 or higher. You can download Media Player from Microsoft here. You can listen to the stream with either a dial-up or a broadband connection.
Q: Why can't I listen to the KMOO on the Internet all day long? Unfortunately, due to federal copyright laws, we are not currently able to stream our regular music programs.
Q: When I click on the On Air sign, nothing happens.  Check to make sure you are allowing pop-up. Try holding down the Ctrl key while clicking on the sign.
Q: Media Player opens but never connects to the stream.  The network may be experiencing trouble. Please try again in a few minutes.
Q: Media Player connects, but there is no audio.  First, check your volume. If you can hear other system sounds, the problem may be an internal network issue. Please try again in a few minutes.